Too many meetings and little clarity on what to do

The problem

The team spent a lot of time in meetings and did not always know what to do next. In one real case, which we later used in training, a simple request that 4 people could settle in 3 exchanges, in 45 minutes, kept being passed up the line until it involved 12 people and 47 exchanges. In all, 11 hours and 45 minutes of work.

Before this, training was occasional.

What we did

We started working with the team every week, in one-to-one sessions on each person’s own work. The leadership has its own coaching.

The workshops, on time management, email, prospecting, value proposition and AI, use the team’s real cases. Over 6 months there were 20 morning sessions.

We started from a written rule: tools are 30% and people are 70%.

The result

• The talent team now closes each deal with 28% fewer working days, from one year to the next, as measured by the company itself.

It is a team result and has several causes.